How to Name Your Chatbot in 5 Simple Steps Customer Service Blog from HappyFox

In conclusion, we’ve covered a lot of information about naming your chatbot. We hope that it will help you choose a name that is unique, memorable, and meaningful to you. Once you’ve chosen a name, remember to check to make sure it is not already taken. Chatbots are often touted as a revolution in the way users interact with technology and businesses.

Artificial general intelligence, or AGI, is often considered the holy grail of the AI community. It most commonly refers to the ability of an intelligent agent to understand or learn any intellectual task that a human being can. ChatGPT’s knowledge is still limited to 2021 data, but may improve with time. Going forward, the expectation is that ChatGPT will be the precursor to much more advanced AI systems.

Assess whether to use gendered names

Naming your next cool chatbot company is just half the job done. If you still cannot decide between two names, go ahead and pick both of them. Then later, you can change the name once you start getting customers. They are also known as “AI virtual assistants” and they are able to answer questions, provide information, and even perform tasks on behalf of their users.

If you’ve ever had a conversation with Zo at Microsoft, you’re likely to have found the experience engaging. Using a name makes someone (or something) more approachable. Customers having a conversation with a bot want to feel heard. But, they also want to feel comfortable and for many people talking with a bot may feel weird. Of course, just because a name makes it onto this list doesn’t mean it’s going to be a perfect fit for your brand.

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In this article, we will discuss how bots are named, why you should name your chatbot smartly, and what bot names you can consider. Bots are crafted specifically to serve different purposes i.e a healthcare chatbot is used to collect patient information, appointment reminders, and more. Likewise, an e-Commerce bot is used to handle customer queries, handle purchase orders, and circulate product information. When creating a chatbot name, don’t forget to give it a personality. You can use the names of your family members, your friends, and your company to incorporate the personality of your chatbot. Another great way to come up with a great chatbot name is to keep it short and easy to remember.

Since our launch, we’ve worked on more than 1,000 projects for clients around the world. We’re big enough to handle massive projects, and yet also nimble enough to come up with names on demand that hit every time. A good name for a chatbot should be reflective of its function and purpose. A human resources chatbot especially can be of great help for job seekers and employers. If you are building an HR chatbot, the first thing is to come up with an attractive name.

Chatbot Names: 522 Cool, Catchy, Creative Chatbot Name Ideas

It is based on natural language understanding (NLU) and natural language processing (NLP) to handle complex interactions and deliver natural-sounding responses. This allows companies to enhance customer experience, engagement, and support. Whether metadialog.com yours is a start-up or existing business, a reliable chatbot paired with an impactful name will attract more clients guaranteeing more sales. If you have placed a chatbot at the forefront of your business, you might want to make it impactful.

• That said, clever and memorable chatbot names make your customer service staff more approachable.
• It’s friendly, and while vague at times, it always has nice things to say.
• One of the effective ways is to give your chatbot an interesting name.
• A brand agent is defined as an artificial representative acting on behalf of a company, product brand, or governmental organization.
• One of the newest chatbots from the Palo Alto-based company, Inflection AI, “Pi” has been branded as an “emotional support” software that prioritizes conversation over search results and tasks.
• The name you choose should resonate with your organization and signal “This is us”.

To help you out, here are some unique yet creative chatbot name ideas to get your creative juices flowing and choose a perfect name for your chatbot. Businesses are increasingly using chatbots to communicate with their customers, collect information from them, and offer personalized services to them. Always remember that the names we have provided here just help you to choose a perfect name for your bot. And one of these names may already be the name of a brand, company, or business.

Ecommerce Chatbot: Sephora Facebook Messenger Chatbots

Other names focus on the bot’s technological aspects, such as Propertytronic, Robotic Pad, Housing Robot, and Botdor. These names suggest that the bot is cutting-edge and uses advanced technology to assist users. The conversation designer is responsible for writing each of these flows, and also connecting them together so a user is able to seamlessly navigate through the entire conversation on many paths. The testing and training phase, like most user testing, is critical for ensuring that the options we’ve designed actually work for users.

This is why people who raise animals for food rarely name them. Since chatbots have one-on-one conversations with your customers, giving them a name will help drive an instant connection. Once you have found some creative ways to use your keyword in your chatbot’s name, it is time to think about how easily users can remember this name. After all, if people cannot remember who you are or what your chatbot does, there is little point in having one.

Make it catchy and memorable.

If this is the path you aim to follow, here’s a list of names that you would probably find appealing. A well-chosen bot name can make your client forget that they are talking to a piece of code and buy you untold hours of time while pleasing your customers, or finding you new ones. Cool bot names are going to be attractive to younger generations. Now, while we’re all getting more accustomed to dealing with bots, nothing beats a personal experience.

Automated customer service experiences like American Express, TD Ameritrade, and The Weather Channel on Facebook are chatbots. The SMS alerts you receive from a drugstore like CVS (a pharmacy similar to Boots in the UK) are from a chatbot. Bots can be purely entertaining, teach you things, grow your business, help build a habit, send news updates, answer frequently asked questions, and lots more. The first step in giving a good bot name is deciding on its role. A chatbot that’s built for selling products will need different information than one that’s built for handling customer service queries.

Browse All Chatbot Categories

There are several defined conversational branches that the bots can take depending on what the user enters, but the primary goal of the app is to sell comic books and movie tickets. As a result, the conversations users can have with Star-Lord might feel a little forced. One aspect of the experience the app gets right, however, is the fact that the conversations users can have with the bot are interspersed with gorgeous, full-color artwork from Marvel’s comics. For example, in the conversation above, the bot didn’t recognize the reply as a valid response – kind of a bummer if you’re hoping for an immersive experience.

• The logic behind this appears to be that female robots are seen to be more human than male counterparts.
• When you pick up a few options, take a look if these names are not used among your competitors or are not brand names for some businesses.
• And I bet you if Sydney Pollack was still alive, he would be pissed that Microsoft decided to give its search engine’s chat engine the nickname Sydney.
• After all, if people cannot remember who you are or what your chatbot does, there is little point in having one.
• Or, you can use a keyword-driven style to guide your users through your processes, and NLP to handle small-talk or aspects of the conversation that could benefit from the extra flexibility of NLP.
• Now that we’ve discussed the process as a whole, let us dive deeper and examine what types of bot names are out there for you to choose from.

Conversation designers often create these flow maps using tools like Draw.io, Miro or Figma, and use them as a reference guide when creating their script and their prototype. In a chatbot, the language must be incredibly efficient, build user trust, and clearly establish the “rules” of the conversation, since there is no human to step in and help. With chatbots, the words that appear in on-screen speech bubbles make up almost the entire experience. The dialog between the bot and the user determines the different paths they can take, so the words become the primary mode of interaction.

Chatbot Names

KoalaChat is a simple AI chat app powered by GPT-3.5 Turbo. While that sounds like the latest model from a sports car manufacturer, the output is pretty good. When I asked it to prepare a trip to the Grand Canyon, it created a three-day tour with an outline of what to see and what to do.

• In 2016, Domino’s introduced Dom, the Pizza Bot, a chatbot that could take your orders – through voice as well.
• Do you have a penchant for developing cutting-edge chatbots?
• Another factor to keep in mind is to skip highly descriptive names.
• However, StyleBot’s party trick was giving users the ability to create their own personalized shoe designs.
• The aim of the bot was to not only raise brand awareness for PG Tips tea, but also to raise funds for Red Nose Day through the 1 Million Laughs campaign.
• Many small businesses took advantage of popular characters from stories and movies.

The second reason is how people of different cultures perceive genders. According to Clifford Nass, a Stanford University professor, the human brain considers female voices friendlier and warmer, making us prefer them over male voices in certain situations. Join our free newsletter to get unlimited access to all startup data including startup costs. You’ll realize these people are just like you – and that, deep down, you can do it too. A popular national brick & mortar women’s boutique that many may have heard of is called Francesca’s… How original, right?

This way, Pi will be able to text you from time to time to ask how things are going, a nice reminder to check in and catch up. The app is minimalistic and filled with loads of cute details and animations. Instead, it prefers shorter bursts of conversation and loves asking questions. It wants you to share your day, mention difficulties you’re having, or talk through problems in your life. It’s friendly, and while vague at times, it always has nice things to say. You can also connect Personal AI to Zapier, so you can automatically create memories for your chatbot as you’re going about the rest of your day.